Greetings!
We're all about making your journey seamless, starting with hassle-free payments. Here's the lowdown on our payment process:
Accepted payment methods
We happily accept payments through PayPal and all major credit and debit card providers, including Visa, Mastercard, American Express, and Discover.
Declined payment? Here's what you can do
First things first, if your payment was declined, don't worry — we've got your back. Let's troubleshoot together.
Check expiration date:
Verify your card's expiration date. If it's expired, that might be the culprit. Update it if needed, and you're good to go.
Try another card or payment method:
Consider using a different card or exploring an alternative payment method. Sometimes, a simple switch does the trick.
Contact your bank or credit card company:
If the issue persists, reaching out to your bank or credit card company is the next step. They can provide insights and resolve any underlying issues.
We're here for full support
Have questions or need additional assistance? That's what we're here for! Drop us a line in the chat you see in the bottom right or email us at [email protected] and our dedicated support team will guide you through the resolution process.
Note:Ensure your payment details are accurate and up-to-date to ensure a smooth transaction experience.
Your health journey is our priority, and we want to ensure that every step is as enjoyable as possible. If you encounter any bumps along the payment road, we're here to help steer you back onto the smooth path.
Here's to happy payments and even happier health journeys!
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FAQs
Why was my payment declined even though I have enough funds?
Banks sometimes block online transactions for security reasons, especially for international purchases or first-time subscriptions. Contact your bank to authorize the charge, or try a different card or PayPal.
Can I pay for Muscle Charge with PayPal instead of a credit card?
Yes, we accept PayPal along with all major credit and debit cards including Visa, Mastercard, American Express, and Discover. You can switch your payment method during checkout.
Will I be charged again if my first payment attempt was declined?
No. A declined payment means the transaction was not completed and no money was taken from your account. You can safely try again with the same or a different payment method.
My payment was declined and now I cannot access the signup page. What should I do?
Try clearing your browser cache or using a different browser. If the issue persists, email us at [email protected] with your name and email, and our support team will send you a direct link to complete your purchase.
Does Muscle Charge store my credit card details?
No. All payment processing is handled securely by our third-party payment provider. Muscle Charge does not store your full credit card number or CVV at any time.
